Billing & Payments
Accepted Credit CardsWe accept the following credit cards:
- metrostyle® Credit Card
- Discover Novus®
- American Express® Card
We will authorize your credit or debit card at the time of purchase, but will only charge you upon the shipment of your order. Please note that we don't accept cash, personal checks, or money orders. We also don't ship orders C.O.D. Deferred billing is not available.
metrostyle Credit CardUse your metrostyle Credit Card to take advantage of these great benefits:
- Earn 5 metrostyle Fashion Points™ for every dollar you spend on your metrostyle Credit Card. Receive a $10 metrostyle merchandise rewards certificate for every 1,000 points you collect!
- Exclusive offers and merchandise discounts
- You can use your metrostyle Credit Card on our sister site, chadwicks.com
As of Sept 1, 2019, Comenity Bank is no longer accepting new applications for the metrostyle Credit Card. However existing cardholders can still benefit from card use. Existing cardmembers will receive additional information upcoming changes to your account. Have questions? Please contact Comenity Customer Care at 1-800-695-8045 and they will be happy to help you.
For questions pertaining to your metrostyle Credit Card billing, statements or fees, Customer Care will not be able to assist you. Please visit the Comenity Bank website;
- metrostyle Credit Card
- or call directly: metrostyle Credit Card - 800-695-8045
View/Pay Your metrostyle ® Credit Card Bill OnlineIf you have a metrostyle Credit Card, you now have access to view your information online by going to the website operated by Comenity Bank, the credit card issuer. You can pay your bill online, check your account status, update your personal information, add authorized buyers to your account, request a card upgrade and request a credit limit increase. It's all so easy!
View/Pay Your Bill Now!
eGift CardsA metrostyle eGift Card is a perfect fit for birthdays, holidays, graduations and more. There are no added fees, no expiration dates, and it’s FREE to ship, because eGift Cards are delivered by email! You may choose from card values of $20 to $200
To Purchase: Click here to purchase
- Choose your amount
- Enter the email address of your gift recipient
- Add a personalized message
- Add to your shopping bag and checkout as normal
- One gift card per order
eGift Cards are emailed to your recipient within 24 hours! You will also receive a confirmation email to let you know when it has been delivered.
To Redeem eGift CardsSimply enter your metrostyle eGift Card number in the gift certificate box at checkout on the payment and promotions tab. You may also redeem your eGift Card by phone at 877-327-1328. Didn’t spend it all? No problem! Keep your eGift Card number handy and use your leftover balance on a future purchase.
Please note: Your eGift Card value cannot be redeemed for cash, check or credit unless required by law. Coupons and discounts are not applicable towards the purchase of an eGift Card. (If your order contains both eGift Cards and merchandise, applicable coupons and discounts will only apply to your merchandise total.) Taxes will not be applied to the face value of your eGift Card purchase. Use of your eGift Card constitutes acceptance of these terms. Your eGift Card will not be replaced or refunded if lost or stolen. eGift Cards may not be resold by any unauthorized vendor.