If you don't find the answer to your question, contact us.

Select a topic (details for each are further down the page):

• Having Registration or Login Difficulties?
• Forgot Your Password?
• How Do I View or Modify "My Info"?
• Why Do I Need an Email Address?
• Why Should I Register?

Having Registration or Login Difficulties?

If you're having Registration or Login difficulties, please check the following:

1. Your email address can't begin with a number.
2. The password field is case sensitive. You must re-enter your password exactly as you did when you registered. (ex: Password, PASSWORD or password).
3. Your password must be a minimum of 6 characters and may consist of letters and/or numbers, but no special characters or hyphens.
4. Can't remember your password? Click here for password assistance.

Login

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Forgot Your Password?

Can't remember your password? Click here for password assistance. Note: If you've already registered Chadwicks.com you're ready to go!

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How Do I View or Modify "My Info"?

Your account information can be accessed anytime by clicking on the My Account link located at the top of every page. Note: if you're using the same login for more than one of Boston Apparel Group or Redcats USA Family of Brands, the changes will apply to all brands.

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Why Do I Need an Email Address?

In order to purchase from metrostyle® you must have an email address. You'll be asked for your email address when you enter your Billing Information at checkout. This is so we can communicate with you about your order. By entering a working email address, you're instantly entitled to receive an up-to-the-minute order status; links to track UPS® package delivery; exclusive online discounts and product offerings; plus newsletters about the latest trends. We'll never send unsolicited e-mails to you, or sell or rent your e-mail address to anyone.

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Why Should I Register?

While it's not required for you to register on our site, we strongly recommend it. It makes your shopping experience with us easy, convenient and more secure. Additionally, to make a purchase on any other Boston Apparel Group or Redcats USA website, you need to be a registered user. Registration is FREE and EASY. Register Now

• Exclusive Offers- your personal promotions are automatically displayed on the home page when you log in.
• Save Your Bag for Later- too busy to checkout now? We let you save your shopping bag for later when things settle down and you have the time to checkout.
• Edit Info- Access or modify your own personal information anytime.
• Detailed Order Status- complete details of your orders, including price, number of products, shipping method and cost, and address.
• Address Book- save time by saving friends' and family's addresses for fast and easy checkout.
• Wish List- not sure of an item? Save it for later. Or email to friends and family.

Register Now

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To order by phone, call anytime toll-free (800) 416-9471. Need help? Click Here