logo

AlertThis content requires Flash

To view this content, JavaScript must be enabled, and you need the latest version of the Adobe Flash Player.

Download the free Flash Player now!

Get Adobe Flash player
Deferred Billing

If you don't find the answer to your question, contact us.

Select a topic (details for each are farther down the page):

Accepted Credit Cards

We accept the following credit cards for online purchases:

The Boston Apparel Group Brands' Credit Cards or Visa® cards:

  • metrostyle®
  • Chadwicks™ Gold Card
  • Chadwicks™ Visa® Card

Apply for a metrostyle® Credit Card

Redcats USA Family of Brands' Credit Cards or Visa® cards:

  • Jessica London®
  • OneStopPlus™ Visa® Card
  • BrylaneHome®
  • BrylaneHome® Visa® Card
  • Roaman's®
  • Woman Within®
  • KingSize®
  • KingSize® Visa® Card

We also accept:

  • Visa®
  • MasterCard®
  • Discover Novus®
  • American Express Card

Please note that we don't accept cash, personal checks, or money orders for online purchases. We also don't ship orders C.O.D. Deferred Billing is not available at this time.

back to top

Apply for a metrostyle® Credit Card

Use your metrostyle® Credit Card* to take advantage of these great benefits:

  • Earn 5 metrostyle VIP Points™ for every dollar you spend on your metrostyle® credit card. Receive a $10 metrostyle merchandise rewards certificate for every 1,000 points you collect! click for details
  • Save up to $150 annually! click for details
  • Access exclusive offers and merchandise discounts on the metro VIP page. Click here: metrostyle.com/VIP
  • Receive a coupon for 25% off your favorite item with your new metrostyle® credit card.
  • Special merchandise offers just for metrostyle Credit Card holders
  • Use for purchases from any of the Boston Apparel Group or Redcats USA Family of Brands including Chadwicks™, Jessica London®, One Stop Plus™, BrylaneHome®, Roaman's®, Woman Within®, and KingSize®

Apply for a metrostyle® Credit Card

*Subject to credit approval.

To obtain WFNNB's Privacy Policy, opt-out information, or contact information for any Boston Apparel Group or Redcats USA brand credit card, you may contact the issuer of your card, the World Financial Network National Bank, by clicking through to the links provided below:

back to top

View/Pay Your metrostyle® Credit Card Bill Online

If you have a metrostyle® credit card or any other of The Boston Apparel Group or Redcats USA Family of Brands Credit Cards, you now have access to view your information online by going to the website operated by World Financial Network National Bank, the credit card issuer. (Since it isn't operated by Boston Apparel Group or Redcats USA, it will require a separate login.) You can pay your bill online, check your account status, update your personal information, add authorized buyers to your account, request a card upgrade and request a credit limit increase. It's all so easy!

View/Pay Your Bill Now!

back to top

Order Totals & Backorder Charges

The order total on your checkout page includes all items ordered, plus shipping and handling, discounts, coupons and any taxes charged. Sometimes the invoice total included in your package may vary if an item becomes unavailable. Your credit card will only be charged for the items that were shipped. Shipping & handling and taxes charged to you will be adjusted according to the new order total. If an item's backordered, the charge for those items, including any shipping and handling charges not applied to the original shipment and any taxes won't be charged to your account until the backordered item is shipped.

back to top

Charges for Exchanges & Returns

Exchanges

Credit card exchange orders can be processed quicker by phone by calling us toll-free at (800) 416-9471 . For an exchange order, we'll issue a credit to the credit card on the original order. You may see a debit and credit for the original transactions or the two transactions may offset one another. The original credit card will be charged for the exchanged item. If you want to exchange an item and not phone it in, or if it's a cash order you are returning, please complete the order blank on the back of your invoice.

Returns

For return credits, please allow 3-4 weeks for your refund or credit, we'll issue a credit to your original method of payment less shipping and handling charges. For credit card orders, please allow 1-2 billing statements for your credit to appear.

To check on the status of your exchange or return, please check your Order Status.

back to top

Sales Tax Information

For shipments to Indiana, Massachusetts, New York, or Texas, the appropriate sales tax will be added to your order. If you have questions regarding your state's sales tax, we recommend that you contact your local comptroller's office.

back to top

Redeeming Gift Cards

Gift Cards

To redeem Gift Cards, simply enter the card number and PIN number in the Gift Card box at checkout. If the order amount exceeds the card amount, a credit card or other acceptable payment method will be required to cover the remaining balance.

Paper Gift Certificates

To redeem paper Gift Certificates online, simply enter the certificate number in the Merchandise Credit Card box at checkout. If the order amount exceeds the paper gift certificate balance, a credit card or other acceptable payment method will be required to cover the remaining balance.

Please note: Gift Cards and paper Gift Certificates cannot be applied to orders shipping to multiple locations.

back to top

Redeeming Coupons Online

During the checkout process, simply enter the Promotion Code in the required field. The funds will be automatically deducted and your discount will be reflected on your order total.

back to top

To order by phone, call anytime toll-free (800) 416-9471. Need help? Click Here